In these cases you will need to use the server name instead e.g.
* Note: In isolated cases mail.domain (e.g. Incoming Server Port is 993 for IMAP or 995 for POP. Select Use SSL/TLS for both Incoming and Outgoing Mail Servers. Deselect (uncheck) the boxes for Automatically manage connection settings for both Incoming and Outgoing Mail Servers – additional fields will now be displayed. Host Name has mail. before the server name e.g. Password is correct – forgotten passwords can be reset in konsoleH. Download attachments is set according to your preference. On the Accounts tab, choose the relevant account from the list on the left, and check:. From the top menu choose Mail > Preferences… or Settings…. 
Do you use a Mac Keychain? Make sure that the password saved in your keychain is correct – here’s how.Forgotten passwords can be reset in konsoleH – you will need to get your domain or web administrator to update it for you if you don’t have konsoleH access.
If you aren’t able to log in, then you have the incorrect password.
First, check your password by browsing to Webmail and trying to log in. Is this the first time you’re setting up this email account? Then use our macOS Sierra, Mojave, Catalina, Big Sur, Monterey or Ventura setup guide, rather than this troubleshooting guide.Ĭhange to your domain name Check your password This guide will help you fix errors in the setup of an email account in macOS Sierra, Mojave, Catalina, Big Sur, Monterey or Ventura Mail.
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